Vault Smart Home Customer Review

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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

4.98 out of 5 ( 316 Reviews )

Robert T.

June 15th, 2016

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I system works like a charm and I couldn't actually believe how easy it was to use off of my phone. The salesman was super nice. Highly recommend

Catherine B.

North Richland Hills, TX

June 11th, 2016

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I had a wonderfully pleasant experience working with Vault Security. From the expert & professional sales presentation by clean cut and polished looking young adults who reviewed and explained all of ...

Forrest W.

Colleyville, TX

June 2nd, 2016

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Great company. Great prices. Would definitely recommend vault to any family in need of home security/ home automation.

Kathleen D.

May 20th, 2016

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On the 12th day of June was in request of some extra equipment and they took care of us in a timely and professional manner. They were also very courteous ...

Kem G.

May 9th, 2016

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My back patio door was broken into, nothing was taken!! I feel Vault Security system caused the intruder to run away. The police were called in seconds... Customer service called ...

Rosemary G.

November 5th, 2015

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Thank You Ty!!! You made us very satisfied customers. Professional and a super nice guy. Quick installment on our new system, which we have had for a week and absolutely ...

Drew M.

Texarkana, TX

October 17th, 2015

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Jordan S.

June 25th, 2015

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Recently got signed up. Brittany was great answering all of our questions and still continues to help out. Hayden was awesome to work with on install for our equipment and ...

Johnny H.

Sherman, TX

April 28th, 2015

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I moved from ADT to Vault about 2.5 years ago. Since then we have upgraded the original equipment once. The system is clean and compact and has so many great features. ...

Casey L.

April 17th, 2015

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We just moved our Vault system and though there were issues with installation (due to the pre wiring of our home) Garrett and Chris took care of everything. Great customer ...

Home O.

Mansfield, TX

April 1st, 2015

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The technicians were very polite, well equipped for the job, professional in every respect and knew exactly what to do. They presented me with options, readily accepted my comments and ...

Jamie A.

February 19th, 2015

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I just got a new Vault Security system Installed in my home and I absolutely am excited about it. The installation technicians were courteous and knowledgeable. The system is so ...

4.98 out of 5 ( 316 Reviews )

What Our Clients Say

Christina O.

“I had been looking into different security systems when Leo told me about Vault! There was no competition! The quality of the security system and the workers there is incomparable to any other! I get first hand care and whenever I have a concern about my system they have someone out to my house the very next day! I can honestly say I'm 100% satisfied with the chose I made! ”Read More about Christina O's Review

Erik F.

“I called into the office for some information about a new security system. I was blown away! I have had the Smart Home security system since and now I'm looking to automate my whole home, since anything that is z-wave technology ties into the system no problem! From the moment of purchase to install to servicing of my system A+.”Read More about Erik F's Review

Ashley L.

“We love our new system! We got it installed recently the representative walked us through the entire contract. The technician came that same day and taught us how to use the system and app on our phone. He cleaned up before he left and made sure everything was installed properly! I am definitely recommending them to friends, family, and neighbors.”Read More about Ashley L's Review

Vault Smart Home Customer Review

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